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Customer Service Week 2011

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The SkinStore Customer Support team is wrapping up their annual ‘Customer Service Week’ celebration. The week-long event honors our Customer Support team for the great work they do. This year’s theme was Halloween, which means the office was decked out with ghoulish decor. From spiderwebs to caution tape, the entire Customer Support department has been transformed to a spooky and fun zone! The CS team has been enjoying games and tasty treats all week with a delicious lunch today! Customer Support Fun Facts:

  • Our Customer Support team consists entirely of estheticians, certified make-up artists, cosmetologists and beauty gurus.
  • Our Customer Support team won the Bizrate Circle of Excellence Award, which Bizrate says is earned by retailers who go above and beyond the norm to provide exceptional service to their online customers. This award is special because it is based solely on customer feedback.
  • All of our representatives attend monthly educational product trainings provided by the manufacturers of the many brands that we carry.

We’d like to share some photos of this week’s fun with you!

Dr. Dennis Gross Age Erase Moisture Giveaway

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The new Dr. Dennis Gross Age Erase Moisture products are the perfect anti-aging hydrators! These amazing products contain Dr. Gross’ Mega 10 Plus complex, which is made up of 10 vital nutrients for attacking the signs of aging. They even contain Vitamins A though E, CoQ10 and Phospholipids. All of these wonderful ingredients help to protect and correct your skin from fine lines, wrinkles and environmental damage. You can now enter to win one of each of these amazing products – Dr. Dennis Gross Age Erase Moisture and Dr. Dennis Gross Age Erase Moisture For Eyes.

Tell us why your skin needs the Dr. Gross Age Erase Moisture products by leaving a comment below and you could win one of each! ($83 Value) We will randomly select 2 winners on October 14, 2011.

Official Contest Rules

The giveaway has ended. Congratulations to our 2 winners: Kathleen C. and Estella M.

Purlisse Giveaway

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We are so excited to announce our latest giveaway! Starting now, through October 20th you can enter to win 1 of 12 Purlisse Pur Protect SPF 30 Essential Daily Moisturizers! ($55 value)

This lightweight moisturizer provides full-spectrum sun protection and contains Vitamin E and Soy Proteins to promote soft, supple skin. It’s a non-whitening formula that contains White Tea to calm sensitive skin.

Want to win one? Enter now!

Dr. Gross Trifix Oil-Free Moisturizer Giveaway

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The new Dr. Dennis Gross Trifix Oil-Free Moisturizer is the go-to product for hydrating problematic skin. The fast absorbing formula targets blackheads and clogged pores and soothes irritation. It was specially formulated to nourish your skin by reducing redness and inflammation. Did we mention that it’s a moisturizer?! If you have combination or oily, breakout-prone skin this could be the perfect moisturizer for you! Sounds amazing, right? Even better – it can be yours for free! Enter our giveaway for a chance to win this product. Click here to learn more about this product.

Tell us why your skin needs the Dr. Gross Trifix Oil-Free Moisturizer by leaving a comment below and you could win one! ($35 Value) We will randomly select 2 winners on September 2, 2011.


Caudalie Giveaway

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We are so excited to announce our latest giveaway! Starting now, through August 16 you can enter to win 1 of 5 Caudalie Premier Cru Eye Creams! ($95 value)

This eye cream is the ultimate in anti-aging! Anti-Wrinkle! Anti-Oxidant! Anti-Dark Circles! Anti-Puffiness!

So, what are you waiting for? Enter now!

Fake the Dewy Glow

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A natural healthy glow is always in! While you can enhance your complexion with color, you should not cross over the fine line between fake and natural looking. Here is a super quick way to fake a natural glow. Start with a clean face, moisturized face. Apply a tinted moisturizer a shade darker than your natural skin tone, this will give you a sun kissed look. Make sure you apply the tint all over the face and down to the décolleté area. An example product which would be perfect is the Dream Tint Moisture Tint SPF 15 by Jane Iredale. To stay with a natural appearance, use a cream blush on the apples of the cheeks or on the top area of your cheek bones and blend. At this point, your skin tone should appear dewy or glowing with a touch of a natural blushing effect. Stila makes great convertible cream colors for use on the cheeks and lip, we love the Gerbera shade! To top off your natural glow and glam up just a tiny bit, apply some mascara either in brown for lighter toned skin or in black for darker toned skin. Your result will be enhanced and naturally beautiful facial features!

Make sure to enter into our Giveaway! See our Facebook page for details!


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In Indonesia a high value is placed on soothing rituals and the process of healing and caring for the skin. Spa rituals last for hours and consist of soaks, rubs, compresses and herbal concoctions that are applied to the skin to soothe, tone, purify and rejuvenate. The spa treatment process is especially sacred, sensual, and spiritual, and relaxation is prized and encouraged. Unfortunately in the US we don’t have many spa days, but we do love to relax and that’s why we love JUARA. JUARA combines time-honored Indonesian recipes to promote skin health and well-being with the best in modern technology to deliver effective treatments of the highest quality. JUARA products offer a multi-sensory experience with their elegant formulas and luscious fragrances. By utilizing active botanicals such as rice, tamarind, turmeric, candlenut oil, healing teas and red sandalwood, JUARA brings a bit of the Bali spa experience home to us.

If you could choose up to $75.00 worth of any JUARA products, what would they be and why? Tell us in the comments below, and make sure to choose wisely, because we’ll pick one lucky winner who will win their desired JUARA products (up to the value of $75.00)!


The Benefits of Ampoules

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Ampoules are underused skincare treatments in the industry. A lot of us have used them during a facial, but then forget about the lasting effects they can bring by using them at home. They can target our concerns, provide hydration, promote collagen, and help to restore our skin. Ampoules are stable, hygienic, and sealed until you are ready to use them.

Ampoules, or sometimes called fluids, can be beneficial for all skin types and concerns. They give our skin the necessary boost that it needs after traveling, post skin care procedure,  during dry winters, or after a long hot summer. The Babor skin care line carries fluids that help to boost collagen, calm and hydrate your skin, or provide your skin with essential vitamins and nutrients it needs to stay healthy. You can choose from their collagen booster, distressing fluid, or the multi active vitamin fluid.

Ampoules are also great for whitening teeth! Try GoSmile products and their whitening system ampoules. You can see a noticeable difference in the brightness of your teeth in a short amount of time with no trays or strips needed.

Ampoules are also used for hair to help restore, protect and keep healthy. If you hair needs a little attention and repair, try a hydrating oil treatment by Phyto to smooth out split ends and provide damage control.

The next time your beauty regimen needs a boost, reach for an ampoule to get you the results you are looking for!

Remember to enter into  our GIVEAWAY! See our Facebook page for details!

Dr. Dennis Gross Skincare All In One Tinted Moisturizer

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Renowned dermatologist Dr. Dennis Gross has an excellent product called All In One Tinted Moisturizer, which is designed to moisturize and protect your skin with an SPF 15. It also evens out your skin tone with a tint, while it provides antioxidant protection with vitamins E and C, and promotes firming and smoothing.

During a recent training I had the pleasure of trying this product. I was amazed how smooth the product was, how quickly it absorbed and how evenly it spread.

Who would be the person to enjoy this product? I would recommend this product to anyone (men and women) who want to moisturize, even out skin tone, and protect their skin from UVA & UVB damage.

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